NT internet slow? Fix it yourself

Have you ever been working, gaming, or watching a movie and suddenly your NT internet is slow, freezing your screen? Long loading times, frequent disconnections, or unstable signals can be frustrating. But don't worry, these NT internet problems aren't too big to fix. We've got simple ways to help you check and solve them yourself, so you can get back to smooth Browse again.

The starting point of NT

National Telecom Public Company Limited (NT), formed by the merger of two major companies: Telecom of Thailand Public Company Limited (TOT) and Communications Authority of Thailand (CAT), both state-owned enterprises.

In early 2021, this consolidation aimed to enhance efficiency in managing digital infrastructure operations, enabling a broader and more comprehensive range of services. These include broadband internet services and NT 5G wireless services, designed to maximize benefits for users.

Issues with using NT internet from users

Even though the companies merged to strengthen their operations, issues with using NT internet still occur frequently. This has led to various hashtags trending on social media platforms such as #NetNT crashes, #NT crashes, #ntmobile signal loss, #TOT crashes, #cat crashes and so on. These incidents have caused frustration and dissatisfaction among users due to delayed problem resolutions that often take several days, even after contacting NT's service provider, NT Contact Center 1888. For example, someone might start a thread saying “TOT/NT is really bad, I’ve been using it for a long time and it’s still not improving”. Or there might be social media hashtags like “Internet down again”, “Which home internet plan is best when NT is always lagging”, or “Victims of internet outages, is there anything we can do?”

🐮If you're facing these issues, don't worry. We have some basic steps you can take yourself to quickly solve your NT internet problems.

How to handle slow NT internet, erratic internet signal, and lengthy loading

When you feel your NT internet is slow or the signal is unstable, you can check and fix basic issues yourself before contacting a service agent.
1. Check the LAN connection from your computer to the router. The first thing to do is make sure the LAN cable is securely connected. Try unplugging it and plugging it back in firmly to ensure there's no loose connection.
2. Turn the router off and on again, and check the indicator lights. A classic method that often works is to turn off the router's power switch, wait about 30 seconds, and then turn it back on. This resets the system and can solve minor issues. Also, check the status lights on the router to see if they're solid or blinking abnormally. If a light blinks constantly, it could indicate a signal problem, and you should contact your service provider for help.
3. Check your IP address or IP Gateway. Verify that your network is working correctly. If you find a damaged LAN cable or an unstable signal, you can contact any service center, whether it's for TOT Home Internet, NT Home Internet, or NT Mobile.

Possible Causes and Prevention

Besides network issues, NT internet problems can also stem from factors that many users might overlook.

• Number of Connected Devices: When multiple devices are connected to Wi-Fi at the same time, the bandwidth gets shared, which can slow down your internet speed.
• Distance from the Router: The farther you are from the router, the weaker the Wi-Fi signal becomes, and your speed will decrease. Try moving closer to the router for better performance.
• Router Firmware Updates: Not updating your router's software for a long time can lower its performance. This can cause issues like web pages getting stuck while loading in your browser. You should check for and update the firmware regularly to ensure the router works at its best. You can read more about how to boost Wi-Fi signal strength to learn about this further.

Who to Contact When You Have NT Internet Problems

If you've tried the troubleshooting tips above and your NT internet problems still persist, you should contact a service agent for help.

• NT Contact Center: You can call 1888 to report your issue and request assistance.
• Online Channels: You can also contact NT through their social media channels to report the problem.

Gathering information about the problem, such as the time it occurred, the router's indicator lights, and basic usage details, will help the agent solve your issue more quickly and accurately.

If following the recommended steps still doesn't resolve the issue, try this

If you've tried the recommended fixes and your NT, TOT, or CAT internet is still slow and unstable, we suggest using a VPN service.

Benefits of Using a VPN with NT Internet

If your NT internet is slow or the signal drops often, using a VPN can be a great help. It doesn't just boost speed; it has other benefits you might not know about:

• More Stable Connection, Less Dropping: Sometimes, NT internet is slow because the data path isn't efficient. A VPN reroutes your traffic through a more stable server, making your connection smoother and more consistent.
• Smooth Gaming, Low Ping: For gamers, high ping and lag are a nightmare. A VPN can reduce latency by connecting you to a server closer to the game's server, so you can play without interruptions.
• Much Safer: A VPN encrypts all your data, protecting your personal info, passwords, and other sensitive details from hackers. This is especially helpful on public Wi-Fi.
• Access Content Worldwide: Sometimes you want to watch shows or movies not available in your country. A VPN lets you change your IP address to another country, giving you unlimited access to that content. You can also read more about how to unblock websites.

So, if you're having NT internet problems, try a good VPN like BullVPN. You can use it with your current internet to make your connection more stable and faster, reducing frustration while gaming or Browse. Let Big Bull take care of things, you'll be safe and happy exploring the internet without limits!